SKB-branded hardshell cases are fully warranted against defects in materials and craftsmanship for the life of the case to the original owner. That means if your case breaks, SKB will supply replacement parts, repair the case, or replace your case for as long as you own it. Proof of Purchase is required for all warranty claims. SKB is not responsible for the shipping cost to our facility. However, SKB will cover all of the costs of repairs and/or replacements, as well as the return shipping. To request a return authorization for a warranty claim or field replaceable parts, please contact our customer service department through our online Support Request form. SKB-branded hardshell cases are warranted for life to the original owner only. Cases that have been modified, previously owned, or used for rental purposes by institutions or schools are not covered by this warranty.