It's the story the insurance industry doesn't want you to know. Now, for the first time, the story covered in the legal edition of From Good Hands to Boxing Gloves is available to the public. Find out for yourself why insurance companies are improperly denying and delaying claims, then defending their behavior at trial. The book takes you from the ideas arising from the masterminds behind the Enron business model, through their impact on the insurance industry, and the resulting claim denials in everything from minor auto accidents to Hurricane Katrina claims. Author David Berardinelli is the trial lawyer who diligently worked to become the first to obtain the McKinsey Documents unprotected. In this book, he discusses how these documents teach insurers to profit by denying or delaying claim payments. Learn how Allstate changed from dealing with policyholders with "Good Hands" to "Boxing Gloves" Discover how this has led to the highest profits in insurance company history during years with our country's largest natural disasters.