*Plaintiff's Only Product

In 1992 Allstate started a pilot project that has changed the way insurance companies in America treat their customers, leading to record profits for the company. Since that time, 50% of the insurance industry has scrambled to incorporate these techniques. Now, two of the nation's leading experts on Allstate's claims practices divulge the change in Allstate. David Berardinelli is the bad faith lawyer who diligently worked to become the first to obtain the McKinsey Documents unprotected, and discusses them here at length. Michael Freeman, co-author of Litigating Minor Impact Soft Tissue Cases, and the nation's leading expert on injuries in minor impact collisions, discusses Allstate's MIST program.

The book provides instruction for every level of trial lawyer, from those dealing with Allstate on a case-by-case basis on personal injury claims, to the most difficult bad faith and class action cases. It considers why Allstate changed from dealing with policyholders with "Good Hands" to "Boxing Gloves," how to deal with the change at Allstate and other insurers, and how to win against the insurers that use a "Boxing Gloves" mentality when handling claims.

*Plaintiff-only product

Thank you for your interest in a plaintiffs-only product. 

Part of what makes our materials so unique is that many of them are not available to attorneys who do any type of civil defense work, so the training you’re about to purchase is solely available to civil plaintiff and criminal defense attorneys. This product is also not available to the general public. As such, prior to purchase we require all customers to enter into a Binding Agreement with Trial Guides that both ensures that this training reaches its intended audience and also protects us from an intellectual property and distribution (sharing) standpoint. You will be prompted to sign the agreement before you check out.